Frequently Asked Questions
- When do I pay?
- Can I change any of the features?
- Can I send a digital print?
- When will I receive my painting?
- How will my painting be shipped?
- How do I place an order?
- Can I make secure payments?
- Which country can we ship to?
When do I pay?
A 50% deposit will be required when the commission is placed. The balance will be required after the painting has been previewed.
Can I change any of the features?
Yes. Before the painting is shipped you will be sent a preview at this point you can change any feature of the painting
Can I send a digital print?
Yes. You can send a digital file on disk with your printable order form or images can be email direct to sales@carponcanvas.co.uk.
When will I receive my painting?
Four weeks after we have received your 50% deposit
How will my painting be shipped?
By Royal Mail special delivery
How do I place an order?
Orders are placed by adding your chosen products to a basket and following prompts to pay. We also accept orders by telephone or by post
Can I make secure payments?
Yes we accept secure online payments via Paypal.com. We can also accept card payments over the phone or a cheque in the post.
Which country can we ship to?
Worldwide. Email us for shipping costs.